1. ABOUT THE MULTIBRANDS GROUP AND THIS PRIVACY POLICY
We are Multibrands UK Limited (“we”, “us”, “our”), and are committed to protecting your privacy. Multibrands UK Limited is the controller for the purposes of the General Data Protection Regulation (the “GDPR”) and the UK GDPR, a company registered in England and Wales (Company No. 06400760), with its registered office located at The Bower, 4th Floor, 211 Old Street, London EC1V 9NR, United Kingdom.
This Privacy Policy provides information on how we collect and use personal data. Multibrands UK Limited operates multibrands.com, various international websites (including multibrands.co.uk, multibrands.fr, and multibrands.de), and the Multibrands iOS and Android mobile applications (collectively, the “website”). This Privacy Policy sets out the information that we collect, the reasons for which we collect the information, and how we can use and share the information.
The Website and services provided by Multibrands are not intended to be used by children. If you have any questions about this Privacy Policy, you can contact the Multibrands Data Protection Officer at privacy@multibrands.com.
If you have any requests to exercise your legal rights, check section 10 (“What are my privacy rights?”) below.
2. THIRD PARTY WEBSITES
Our website can contain links to and from the websites of our partner boutiques, retailers, and brands (collectively, our “Partners”), advertisers, and affiliates, amongst others. If you follow a link to any of these websites, please note that this Privacy Policy does not apply to those websites. We are not responsible or liable for the privacy policies or practices of those Partners, so please check their policies before you submit any personal data to those websites.
3. WHAT INFORMATION DO WE COLLECT, AND HOW?
When you interact with us, whether by using our website or communicating with us, we may collect the following information about you:
• Information you give us: You may give us information about yourself if you sign up for an account on our website, place an order for products, complete any online forms (such as registration forms, competitions, surveys or by reviewing the products you’ve ordered), opt in to receive our newsletters and special offers, enter a competition or promotion, participate in social media functions, or correspond with us (by email, telephone, chat, instant messaging apps, social media or otherwise).
Depending on what you provide, this information can include your name, address or location, phone number, email address, date of birth, gender, purchase information, shopping preferences, reviews, images and financial information (including your credit or debit card details, although we do not hold them, our payment processors do).
You need to have an account with us in order to make purchases on the website. When you first make a purchase on the website, and if you haven’t yet registered an account with us, an account will be created for you. You can delete your account anytime by going into the account details section. Please note that, even if you delete your account, you will continue to be subscribed to receive our marketing emails unless you specifically opt-out of those.
In your account settings, you may choose to give us your photograph and nickname. From your Multibrands account, you can also invite your friends to shop at our website (including by email, Facebook, or Twitter). Even though we let them know that we’ve received their details from you, please ensure that you have your friend’s permission before sharing their contact details with us and only forward emails to people you know would be happy to receive them.
• Information we receive from other accounts or sources: We can receive information about you from other sources, such as from your other accounts (like when you use your Apple ID or Google Sign In to sign in on our website) or other websites, including data brokers, our Partners, social media providers like Facebook and Twitter, advertising networks and analytics partners, and payment and delivery service providers.