Returns and refunds
Returns and refunds
No, all you need is an email address to place and track orders. To checkout faster, access your wishlist and order updates, we recommend setting up a MULTIBRAND account. If you create a MULTIBRAND account and place an order, you’ll be automatically enrolled in our loyalty programme, Access. Every piece you buy takes you one step closer to unlocking exclusive rewards – from early sale access and priority customer care to unlimited free shipping and a dedicated personal stylist.
How to return
No, all you need is an email address to place and track orders. To checkout faster, access your wishlist and order updates, we recommend setting up a MULTIBRAND account. If you create a MULTIBRAND account and place an order, you’ll be automatically enrolled in our loyalty programme, Access. Every piece you buy takes you one step closer to unlocking exclusive rewards – from early sale access and priority customer care to unlimited free shipping and a dedicated personal stylist.
Refunds
No, all you need is an email address to place and track orders. To checkout faster, access your wishlist and order updates, we recommend setting up a MULTIBRAND account. If you create a MULTIBRAND account and place an order, you’ll be automatically enrolled in our loyalty programme, Access. Every piece you buy takes you one step closer to unlocking exclusive rewards – from early sale access and priority customer care to unlimited free shipping and a dedicated personal stylist.
Made-to-order and pre-owned items
No, all you need is an email address to place and track orders. To checkout faster, access your wishlist and order updates, we recommend setting up a MULTIBRAND account. If you create a MULTIBRAND account and place an order, you’ll be automatically enrolled in our loyalty programme, Access. Every piece you buy takes you one step closer to unlocking exclusive rewards – from early sale access and priority customer care to unlimited free shipping and a dedicated personal stylist.
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